for Arcana Technologies Limited (“Company” or We” or “Us”) with regard
to Your (“You” or “Your”) use of the online platform
, any valid subdomains, mobile apps, downloaded/hosted software or any
other of Arcana’s online services. The Company is committed to
Information Collection and Use of Information
Company is the sole owner of the information collected through Arcana
platform. We will not sell, share, transfer or rent any information
that relates to a natural person, which either directly or indirectly,
in combination with other information available or likely to be
available with us, is capable of identifying such person including
sensitive details like name, postal address and email id.
Company identifies each visitor to our website; our web server
automatically recognizes non-personally identifiable information only,
e.g., the IP address, domain type, browser version, and service
We collect information you provide directly to us. For example, we
collect information you provide when you create an account, subscribe
to our updates, respond to a survey, fill out a form, request customer
support or communicate with us. The types of information we may
collect include your name, organisation name, email address, username
and password, survey responses and any other information you choose to
When you use our Services, we automatically collect information from
your devices. For example, we may collect:
Log Information: We collect log information when
you use our Services, including access times, pages viewed, IP
address, and the web page that referred you to our website.
Device Information: We collect information about
the computer or mobile device you use to access our Services,
including the hardware model, operating system and version, your
web browser, and device identifiers (including a network ID used
to communicate with other nodes on the platform).
Telemetry Information: If you use the Software,
we may collect the amount of free and used storage space on your
device, bandwidth upload and download speeds, and other statistics
about your device and network connection.
Performance Information: We may collect the
amount of data transferred via our Services and a log of the
outcome (success or failure) of audits performed on your node.
Usage Information: If you use our Services, we
will collect metadata about the files you upload for storage and
the file shares that are distributed via the Services.
Information Collected by Cookies and Other Tracking
Technologies via Our Services:
We and our service providers use various technologies to collect
information when you interact with our websites and mobile apps,
including cookies and web beacons. Cookies are small data files
that are stored on your device when you visit a website, which
enable us to collect information about your device identifiers,
web browsers used to access the Services, pages or features
viewed, time spent on pages, mobile app performance and links
clicked. Web beacons (or pixel tags) are electronic images that
may be used in our web Services or emails to help deliver cookies,
count website visits, understand usage and determine the
effectiveness of email marketing campaigns.
We may also use the information to notify You about important
functionality changes to the website, new services and special offers
which we think You’ll find valuable. By using our website, You consent
to the collection and use of this information by the Company. Company
reserves the right to share the information collected hereunder with
its own affiliates for the sole purpose of improving Company’s
services to You.
Protection Of Information
Confidentiality and Security
Company will take reasonable measures to help protect information
about you from loss, theft, misuse and unauthorized access,
disclosure, alteration and destruction. We may additionally share your
information as follows:
With service providers that perform work for us.
When you use interactive areas of our Services, like our blog or
other online forums, certain information you choose to share may
be displayed publicly, such as your username, actions you take and
any content you post.
In response to a request for information if we believe disclosure
is in accordance with, or required by any applicable law,
regulation or legal process.
If we believe your actions are inconsistent with our user
agreements or policies, or to protect the rights, property and
safety of Company or others.
In connection with, or during negotiations of, any merger, sale of
company assets, financing or acquisition of all or a portion of
our business by another company.
Between and among Company and its current and future parents,
affiliates, subsidiaries and other companies under common control
With your consent or at your direction.
Notification of Changes
on this platform Arcana, as and when it is so updated, so that You are
always aware of what information we collect, how we use it, and the
circumstances under which we may disclose it. Company reserves the
right to disclose Personal Information as obligated by law, in
response to duly authorized legal process, governmental requests and
as may be necessary to protect the rights and interests of the
to all information that Arcana has about You and Your account.
Your Email Address
We may store the email addresses of those who communicate with us via
email and add You to our mailing list when You sign up to receive
special promotions and updates. By Your electing to receive emails
from us, we would be able to send You exclusive information and
special offers, which You may otherwise not learn about from our
Arcana platform. You may follow the removal instructions located at
the bottom of such emails to stop receiving them. Requesting such
removal however, will not prevent You from receiving email
communications relating to any online order You place with us.
Arcana platform may contain links to other sites. The linked sites are
not under the control of the Company. Please be aware that the Company
is not responsible for the privacy practices of such other sites.
Company advises You to read the privacy policies of each and every web
site that collects personally identifiable information. If You decide
to access any of the third-party sites linked to Arcana platform, You
do so entirely at Your own risk. Any links to any partner of the
Arcana platform should be the responsibility of the linking party, and
the Company shall not be responsible for notifying of any change in
the name or location of any information on the Arcana platform.
Children and Minor’s Privacy
Company strongly encourages parents and guardians to supervise the
online activities of their minor children and consider using parental
control tools available from online services and software
manufacturers to help provide a child-friendly online environment.
These tools also can prevent minors from disclosing their name,
address, and other personally identifiable information online without
parental permission. Although the Arcana platform is not intended for
use by minors, Arcana respects the privacy of minors who may
inadvertently use the internet or the mobile application.
Use Of Third Parties
We use third parties to help us provide services to You including the
fulfilment of orders, processing of payments, monitoring site
activity, conducting surveys, maintaining our database, administering
emails, and administering contents, and to provide aggregate,
comparative information on the performance of our website to us and a
Sharing of Information
Information will be shared with these third parties only to the extent
necessary to provide the above stated services. The Company may use
certain companies that enable You to establish a membership to
participate in digital wallets, payment services or rewards programs.
If You elect to do so, we would only disclose to such companies the
information necessary to make their programs work and support Your
membership with them. We are not responsible for the privacy practices
of the companies sponsoring these membership programs and we suggest
You review the individual privacy policies of each company with whom
You establish such membership.
Cookies are small pieces of information saved by Your browser onto
Your computer/mobile. Cookies are used to record various aspects of
Your visit and assist Arcana to provide You with uninterrupted
through Your web browser to enable our systems to recognize Your
browser during Your visit to our site and when You return to our site.
Please note that if you choose to remove or reject cookies, this could
affect the availability and functionality of our Services.
Conditions Of Use
Company does not warrant that this website, its servers, or email sent
by us or on our behalf are virus free. Company will not be liable for
any damages of any kind arising from the use of this website,
including, but not limited to compensatory, direct, indirect,
incidental, punitive, special or consequential damages, loss of data,
goodwill, business opportunity, income or profit, loss of or damage to
property and claims of third parties. Notwithstanding anything to the
policy shall in no event exceed the price of the product purchased and
in the event no purchase is made, exceed $10 (US Dollar Ten).
Company takes Your right to privacy very seriously and has taken
measures to safeguard, protect and respect Your Personal Information.
Company will only disclose Your Personal Information in the event it
is required to do so by law, rule, regulation, law enforcement,
governmental official, legal authority or similar requirements.
In accordance with the Information Technology Act, 2000 and applicable
rules made thereunder, the Grievance Officer for the purpose of Your
personal sensitive information as governed by the Arcana’s privacy
policy is Mr. Mayur Relekar and can be reached at
By visiting the Arcana website and using Our Services, You agree that
the laws of India without regard to its conflict of laws principles
arise between You and the Company or its affiliates.
Updating Personal Information
You may update or modify Your contact information and user preferences
by logging into “My Account” or “Profile” sections.
Address For Privacy Questions
Should You have questions about this policy or Company information
collection, use and disclosure practices, feel free to contact us at
will use reasonable efforts to respond promptly to requests, questions
or concerns You may have regarding our use of Personal Information
about You. Except where required by law, the Company cannot ensure a
response to questions or comments regarding topics unrelated to this
policy or Company’s privacy practices.